22.01.2026

At Soul Trail Journey, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us through our website, email, phone, or in person.

1. Information We Collect

We may collect the following personal information when you enquire about or book our services:

• Full name
• Contact details (phone number, email address, postal address)
• Identification details (such as passport or government ID, where required for travel)
• Travel preferences and special requirements
• Payment-related details (processed securely through authorised payment gateways)

We do not knowingly collect personal data from children without the consent of a parent or guardian.

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Processing travel enquiries and bookings
• Making hotel, transport, and activity reservations
• Communicating itinerary details, updates, and important travel information
• Fulfilling legal and regulatory requirements
• Improving our services and customer experience

3. Sharing of Information

We may share your information only when necessary, with:

• Hotels, transport providers, airlines, and local service partners
• Government or regulatory authorities, if required by law
• Payment gateways for secure transaction processing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Access to personal data is limited to authorised personnel only.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your travel arrangements
• Comply with legal, accounting, or regulatory obligations

Once no longer required, the data is securely deleted or anonymised.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal requirements

To exercise these rights, you may contact us using the details below.

7. Cookies and Website Use

If our website uses cookies, they are used only to enhance user experience and analyse website performance. You may choose to disable cookies through your browser settings.

8. Changes to This Policy

Soul Trail Journey reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Soul Trail Journey
Email: info@soultrailjourney.com

Phone: +91 94322 05543 / 9027023305